What happens if I forget my username or password?
If you cannot remember your login information, click HERE and we will send that information to the email address you signed up with.

Can I pause my exam, and come back to it later?
Yes. An exam can be paused at any time for later use. When you are ready to continue your exam, simply go into exam history, select your paused exam, and continue on.

Can I review the exams that I take?
Yes. You can open and review any of your exams in your exam history. Just as you were taking the exam, you can open your exam and view the answers you selected, and whether you got them right or wrong.

Does your site keep track of my score?
Yes. Our site keeps track of every exam you take, the answers that you select, and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.

Can I share my account with my friend?
No. Your purchase is limited to single user access. For security reasons, your course purchase may include a question limit to protect us from password sharing. Only the registered user will receive training certificates.

After I purchase, can you send me a Training CD?
No, all of our content and exam taking process is online. Once you purchase your course online, you can take your exams from any computer that has internet access.

After I purchase, how long is the enrollment period?
12 month period offers you full access to our Training Programs. You will need to re-enroll thereafter.

How do I get help?
You can obtain help by using the support link on the menu, and sending a support request to us.